Productivity

Learn how to transform employee survey insights into strategic initiatives and actions that boost efficiency and engagement for your business.

If you’re judging Manager Effectiveness based on eSat scores, you’re moving too slowly. eSat scores are lagging indicators of how it’s going. Here are 5 metrics that matter more than eSat scores if you're looking to more effectively lead your team.

When we combine work data with performance reviews, 2 key trends emerge: (1) Working longer hours does not lead to better performance scores. (2) Working intensely does. Instead of measuring your time at work, consider measuring your work intensity: amount of work done / time spent working.