New Metrics

We’re 3 years into this experiment and we’re seeing behemoths like Amazon giving up on the flex work dream. Your CEO is no doubt under pressure to defend a flex work model. So how do you go about evaluating whether flexible work is working for your org? In this post, we dive into the metrics you should use to score your organization's approach to flex work as you evaluate whether it's the right fit for your company going forward.

We all want our teams to succeed, and sometimes that drive leads us to step in more than we should. It starts with offering a bit of help here and there, but before long, it can snowball into over-involvement. So, how can you avoid crossing that line?

Are you back in the office full-time? 3 days a week? Fully remote? Regardless of your work modality, employees who saw their manager in-person more recently reported higher levels of satisfaction with the amount of coaching & support that their manager provides. But how much Manager Facetime do you really need?

What is a work style assessment? How does it inform career goals and business objectives? Check out this helpful definition with useful examples.

If you’re judging Manager Effectiveness based on eSat scores, you’re moving too slowly. eSat scores are lagging indicators of how it’s going. Here are 5 metrics that matter more than eSat scores if you're looking to more effectively lead your team.

Managers have a lot on their shoulders. That's why it's so important to understand which manager behaviors are driving results - and which aren't. In this driver analysis, we unpack what actions managers should take to improve team productivity & engagement.