Manager Effectiveness

Are you back in the office full-time? 3 days a week? Fully remote? Regardless of your work modality, employees who saw their manager in-person more recently reported higher levels of satisfaction with the amount of coaching & support that their manager provides. But how much Manager Facetime do you really need?

We all want our teams to succeed, and sometimes that drive leads us to step in more than we should. It starts with offering a bit of help here and there, but before long, it can snowball into over-involvement. So, how can you avoid crossing that line?

When you flatten an organization, you’re increasing manager span with the intent to decrease decision-making time. With fewer layers of approval, the assumption is that work gets done faster. But with more direct reports, manager span is stretched, which may degrade the quality of the work. So how do you strike a balance between speed and span? Here’s what the data tell us.

Augment traditional leadership metrics with new and holistic KPIs to better measure and enhance how leaders shape work culture and business success.

The pandemic fundamentally changed what it means to be a good team manager. Dive into 3 key shifts in modern management effectiveness in 2024.

Managers have a lot on their shoulders. That's why it's so important to understand which manager behaviors are driving results - and which aren't. In this driver analysis, we unpack what actions managers should take to improve team productivity & engagement.